1. Introduction
At Enervisory, we strive to provide high-quality consulting services. As our services are tailored to each client’s specific needs, we have a strict no-refund policy once services have been delivered. By purchasing our services, you agree to the terms outlined in this policy.
For more details, please review our Terms & Conditions and Privacy Policy.
2. Cancellation Policy
You may cancel your request for consulting services before work has commenced. Cancellation requests must be sent in writing to info@enervisory.com. If your request is approved, any fees paid in advance may be refunded, minus applicable administrative fees.
3. Refund Eligibility
Refunds will generally not be issued once consulting services have begun. However, under exceptional circumstances, we may consider refunds in the following cases:
If Enervisory is unable to deliver the agreed-upon services due to unforeseen business interruptions or external factors beyond our control.
If a technical error results in duplicate payments.
If a service cancellation is requested before any work has been initiated and approved by our team.
All refund requests must be submitted in writing to info@enervisory.com and will be reviewed on a case-by-case basis.
4. Non-Refundable Services
The following are strictly non-refundable:
Completed consulting services.
Custom research and analysis work.
Reports, strategies, and advisory materials already delivered to the client.
Any third-party fees incurred during service delivery.
5. Refund Processing
If a refund is approved, it will be processed within 14 business days using the original payment method. Processing times may vary depending on your financial institution.
6. Dispute Resolution
If you have concerns regarding a charge, we encourage you to contact us before initiating a chargeback or dispute through your payment provider. We will make every effort to resolve issues amicably. Any disputes arising from this policy shall be governed by the laws of the United Kingdom and resolved in UK courts.
7. Changes to This Policy
We reserve the right to update this Return and Refund Policy at any time. Any modifications will be effective immediately upon posting on our website.
8. Contact Us
For any questions about our Return and Refund Policy, please contact us at:
1 High St, Feltham, United Kingdom
Email: info@enervisory.com
Phone: +44 208 818 0070